I've never had someone be weirded out that someone replied to their e-mail.
Usually they're thankful that someone explained how they should go about
replying. They're usually older folks who aren't tech-savvy and are
contributing to a wiki for the first time, so they need a little extra help
in order to become regular contributors.
If you do reply with a canned message, I would recommend a message that
breaks it down a bit like:
The response you sent to this e-mail address wasn't received by the person
you wanted to send it to. There was a link in the original e-mail with the
talk page of the person you wanted to send your reply to. Make sure to
click on that, and write your message on that person's talk page so that
they see it. If you need help with this, feel free to e-mail [???]
On Mon, Jun 17, 2013 at 4:42 PM, Andrew Garrett <agarrett(a)wikimedia.org>wrote;wrote:
It wouldn't be too tricky. Just have it point to
an auto-responder that
sends back a message:
This email address is not monitored, and your reply has been discarded. If
you wished to respond to a notification that you received from this e-mail
address, please click on the link in the email that you received, and
respond directly on the web.
Software Engineer, Features
On Tuesday, 18 June 2013 at 1:37 AM, Matthew Flaschen wrote:
On 06/17/2013 06:49 PM, Oliver Keyes wrote:
That's a good point. Are all the echo notification emails going to
/dev/null or do we have any way of looking at if they get a reply via
I can't think of a good, scalable way to handle such mistaken replies.
It should be clearly marked (this could perhaps improve) that you can't
reply by email.
If someone replies despite that, they would probably be weirded out to
see someone random user or staff member read their email, and is now
telling them manually how to do it in the future.
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