On 15 October 2013 00:58, Charles Andres <charles.andres.wmch@gmail.com>wrote:

Dear all,

In our new education program with youngs in scholar difficulties, we have
the problem that only half of the new accounts have the visual editor
activated, it's quite annoying to have two teach two way of editing.

​Charles,

​Is this because of the browser they are using, the wiki they are trying to
edit on, or specific to their account? Which wiki are you talking about
this happening on?

There was a configuration that we used in June for just over a week to A/B
test VisualEditor, but that code is no longer around, so this should not be
happening.

However, users of Internet Explorer and some marginal or old browsers
cannot use VisualEditor yet as we have not been able to get it to work
there, which may explain the issue?

Yours,
--
James D. Forrester
Product Manager, VisualEditor
Wikimedia Foundation, Inc.

jforrester@wikimedia.org | @jdforrester
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