This video is the result of a pilot project within the framework of the Community Capacity Development[1] program at the Wikimedia Foundation. It was led by Asaf Bartov[2], from the Community Development team, with the active involvement of an advisory committee made up of experienced OTRS and Commons volunteers. The script development and video production were done by contractor Victor Grigas[3], and reviewed by the advisory committee.

The video is intended to be useful to OTRS agents, Commons volunteers, and Wikipedia volunteers in various languages, for helping non-Wikimedians submit media via OTRS. It is hoped that being able to refer people to the video, in whole or in part (to the introduction plus a specific scenario, perhaps), would save at least some of the very common back-and-forth correspondence many OTRS agents have to conduct with non-Wikimedian contributors struggling to understand copyright and Commons norms.

The video is designed to be easy to translate and localize, with no speech, and a lot of interstitials, which should facilitate preparing localized versions of the video(s).