Hi Pine,
as usual, not speaking for the Foundation, just writing down my own 2
cents.
On Sun, Oct 12, 2014 at 05:49:11PM -0700, Pine W wrote:
> I've noticed in my time on this list that it seems like the reliability of
> Wikimedia Analytics services is a bit spotty.
I can see that this impression might arise.
However, I think such an impression does not take into account that
Analytics is typically sitting at the end of a longish pipeline with
many ever-moving interdependencies.
Email servers on the other hand are “rather” self-contained.
Also wikis stay up if Analytics services stops.
So while we could make our Analytics infrastructure more robust in
many places, I am not sure if that is money well spent in all cases.
Having a dashboard lag for a day or two is not nice, but it's not
breaking the wikis.
Finally, I think it's worth bringing the list's scope into play. The
analytics list is read by the general public, but is also a way that
we can reach out to people within the foundation that are using
Analytics infrastructure.
Hence, more things get brought to the list than would surface on
targeted lists or for closed down shops.
Most of the issues we bring to the list might have impact for
researchers or devs running one-off queries and what they might
eventually read off of data.
But they hardly are real breakage.
To put this into more context, let's have alook at the Incident
documentation at
https://wikitech.wikimedia.org/wiki/Incident_documentation
. For 2014, we're owning only 3 items there.
None of them had direct impact on our users.
Have fun,
Christian
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