On Tue, Apr 29, 2014 at 10:34 AM, Mark Holmquist <mtraceur@member.fsf.org> wrote:

But a dark threat loomed over the land. With one product using SurveyMonkey,
other products seemed poised to use it, too [1]. The compromise built
upon the premise that Media Viewer needed a survey in less time than it
would take to find and set up a free [2] solution was beginning to bleed
over into other projects where no such time crunch was present.

Our heroes now reach out to their friends in other realms [3]. Is there
hope for freedom in the land of getting user feedback? Will MediaWiki
or the grander Wikimedia ecosystem soon have a survey tool that all projects
can use with minimal hassle?

For other large surveys, like the annual user survey we used to run via CentralNotice banners,[1] we've also used a third party solution, Qualtrics. I think we still pay for it actually. SurveyMonkey is actually a much better system, since we don't necessarily have to pay for it, and it's easier to use for survey takers and creators.

1. https://meta.wikimedia.org/wiki/Category:Surveys

2. https://github.com/LimeSurvey

3. https://stackoverflow.com/questions/3648843/open-source-php-form-survey-engine

--

Steven Walling,

Product Manager

https://wikimediafoundation.org/

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