I like the idea of working together internally with a trello board because
it gives us some nice structure and many of us are familiar with how it
work.
Howevere, when it comes to Wikipedians requesting and discussing research
work, I can't think of a better solution than the wiki. It's the format
and notification structure that editors are most likely to be familiar with.
Such a work request/discussion queue could work like L2 Ideas[1]. There,
I've set up a series of templates and input boxes that make it
straightforward to capture an idea/request, discussion and progress. See
also the Idea creation page[2] and an example idea [3].
1.
https://meta.wikimedia.org/wiki/Research:Labs2/Ideas
2.
https://meta.wikimedia.org/wiki/Research:Labs2/New_idea
3.
https://meta.wikimedia.org/wiki/Research:Ideas/How_has_the_retention_of_fem…
-Aaron
On Wed, Nov 20, 2013 at 6:51 PM, Dario Taraborelli <
dtaraborelli(a)wikimedia.org> wrote:
The Research & Data team is currently
experimenting with a tool called
Trello for tracking progress and simplifying monthly reporting [1].
We don’t have a good solution for tracking progress on research/data
support requests originating from the community or from non-WMF
researchers. Using the same board for these requests is not going to work:
- the board is currently set up as read-only for non-WMF users
- it mostly reflects work prioritized by the team as part of our
quarterly planning [2] and it’s not designed as a generic inbox for data
requests
- repurposing the board as a generic backlog would set the wrong
expectations that the team has bandwidth or a mandate to support these
requests as they come in
What if we set up a public (read/write accessible) board where anyone
(including volunteers) can create, pick up, execute and complete requests?
The purpose of this would be purely to categorize, track and (self-)assign
or reassign tasks: the actual requirements and the output of a request
would be hosted on Meta (for example in the Research Index or the Labs2
portal) and/or in a public data repository.
How do people feel about this? We also have a bugzilla component for
generic analytics requests that people have been using for a while [3] but
I don’t think it has been particularly successful because BZ is mostly
focused on development and bug reports or feature requests for analytics
infrastructure.
The bottom line is that I don’t want to create more work for WMF
researchers – we are a small team of 2.5 FTE staffers supporting the whole
organization, if we exclude WMF analysts that are not part of Analytics –
but test if a lightweight tool like Trello can be used to distribute tasks
and track progress on a body of research and data requests.
Dario
[1]
https://trello.com/b/k5N0ivoM/research-and-data
[2]
https://www.mediawiki.org/wiki/File:Analytics_Quarterly_Review_Q2_2013_(Res…
[3]
https://bugzilla.wikimedia.org/buglist.cgi?list_id=251983&resolution=--…
_______________________________________________
Analytics mailing list
Analytics(a)lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/analytics