(This is a little note I have meant to write for a while. Sending it both a heads-up for other people who work with this data - many may have encountered some of these issues, but not everybody may be aware of all of them - and a contribution to the discussion about the Analytics team's "operational excellence" quarterly goal for Q3.)

So, EventLogging has been a highly useful part of our analytics infrastructure for years now, critical for the work of many teams. However, over the course of this year there have been several longstanding issues that make me wonder if we are giving it enough attention infrastructure-wise.

1. https://phabricator.wikimedia.org/T146840 Major loss of events in many different schemas, apparently differing by browser family. This affected e.g. one of the main metrics we've been using to evaluate hovercards (page previews) in the reading Web team and was the reason we had to restrict the analysis of recent A/B tests there to Firefox only. It also created confusion for users of the Discovery department's mobile search dashboard and affected the Edit schema as well. No reaction on the task from Analytics since September 28.

2. https://phabricator.wikimedia.org/T142667 Duplicate (spurious) EventLogging rows, a longterm issue first observed, independently, by people from the Reading web team and myself around April/May. The effect on query results is small in most cases, but significant in some, and in any case does not raise confidence in the quality of the data - we would at least like to know what the most likely explanations are. No reaction from Analytics since August, despite four "The World Burns" tokens by other data analysts and a reminder from Reading management.

3. "ERROR 2013 (HY000): Lost connection to MySQL server during query" and "ERROR 2006 (HY000): MySQL server has gone away" when trying to query EL data from stat1003. Happening infrequently but often enough to be a major nuisance at times. (I haven't filed a Phabricator task for this yet, but brought it up on IRC various times. Arguably a more database/service quality issue, but I'm not certain it can't affect query results as well.)

There are various other EL issues I have been encountering more sporadically (and in some cases still need to file Phabricator tasks for), but these are some of the most important.
 
I am wondering whether this list may be a better venue for raising awareness when things get stale on Phabricator.
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Tilman Bayer
Senior Analyst
Wikimedia Foundation
IRC (Freenode): HaeB