Thanks for all the good and valuable feedback, explaining your
workflows, and discussing current flaws & potential improvements in the
long run.
For the short term I have now created a priority called "Immediate"
which should be used to identify issues that need immediate attention.
This means that teams don't have to change their use of "highest".
Please set IMMEDIATE PRIORITY when it is appropriate.
The documentation at
http://www.mediawiki.org/wiki/Bugzilla/Fields has
been updated accordingly:
* Immediate priority: Must be fixed immediately (means: "Drop any
other work"). Reports should have an assignee set in the
"Assigned to" field.
* Highest priority: Should be fixed next by a team. Teams should
only have very few issues (preferably one) with highest priority
at the same time. Reports should have an assignee set in the
"Assigned to" field.
andre
--
Andre Klapper | Wikimedia Bugwrangler
http://blogs.gnome.org/aklapper/