On 21/08/12 22:01, Ryan Lane wrote:
One of the
most important points here is about experimenting on users; and
it should be taken seriously. I also believe strongly that, as the author
suggests, we should treat editors as colleagues rather than customers.
This assumes that we aren't currently. I challenge the assumption. Can
we get some evidence of that being the case? During the summer of
research we worked directly with the community as colleagues. There's
numerous other examples of this being the case.
I think that there are both cases. Sometimes with a colleagues mind and
others with a customers view. Also with fluctuations depending of the
developer, the other person and the developer mood.