Thanks Chad and Andre for your responses.
I am new to the community and did not know that RESOLVED bugs were considered CLOSED.
Thanks for the update.
Al Snow
Date: Thu, 16 Aug 2012 14:01:33 -0400
From: innocentkiller(a)gmail.com
To: wikitech-l(a)lists.wikimedia.org
Subject: Re: [Wikitech-l] organize a bug triage
Triaging already closed bugs seems like a huge waste of time when there's
so many open bugs that need love.
-Chad
On Aug 16, 2012 1:53 PM, "Andre Klapper" <andre_klapper(a)gmx.net> wrote:
> Hi Al,
>
> [Expectations, workflows and manpower among FOSS projects differ so
> please take my comments with a grain of salt as I don't follow the
> Wikimedia project that closely.]
>
> On Thu, 2012-08-16 at 13:31 -0400, Al Snow wrote:
> > > > c. Accept non-fix resolution
> > > > * Accepting all non-fixed resolution.
> > > > * STATUS is RESOLVED; RESOLUTION is not "FIXED" (I count at
least 5
> non-"FIXED" RESOLUTION values)
> >
> > > Sorry but I don't know what you mean by "accepting" here.
:/
> > When I look at the non-"FIXED" RESOLUTIONs that I know about
(INVALID,
> > WONTFIX, LATER, DUPLICATE, and WORKSFORME), the next step is to REOPEN
> > it or accept the resolution and change status to VERIFIED.
>
> ...or to just leave a report as it is? :)
>
> REOPENing normally happens if the reporter, developer or another party
> interested in fixing the issue realizes that a committed fix did not fix
> the issue, or to signal disagreement. I'm not convinced if triagers can
> help here to save any of those persons some time.
>
> Also I don't really see who it helps to verify RESOLVED DUPLICATE.
> Personally I rather consider it a waste of time (anybody is free to
> disagree of course) as efforts are better spent on general triaging like
> identifying duplicates etc. which seems to be a bigger help for users
> and developers.
>
> For the other four options I normally leave it to the reporter. For
> example verifying a WONTFIX (=stating for a second time that the request
> will not receive a fix) might make a reporter feel less acknowledged for
> spending time on reporting a bug or request.
>
> andre
>
> PS: For anybody _really_ interested in discussing the use of the
> VERIFIED status in Bugzilla I recommend a recent thread on the Mozilla
> dev-platform/dev-quality mailing lists at
>
>
https://groups.google.com/forum/?fromgroups#!topic/mozilla.dev.platform/gn9…
>
> --
> Andre Klapper (
maemo.org bugmaster & GNOME Bugsquad)
>
http://blogs.gnome.org/aklapper/