----- Original Message -----
From: "Brion Vibber" <brion(a)pobox.com>
> On Mon, Nov 14, 2011 at 11:51 AM, Jay Ashworth <jra(a)baylink.com>
> wrote:
>
> > ----- Original Message -----
> >
From: "Brion
Vibber" <brion(a)pobox.com>
> >
> > > Sometimes that means walking the reporter through the process or
> > > pointing
> > > them in the right direction; sometimes it means fixing it for
> > > them;
> > > sometimes it means bumping an issue to another web site; but
> > > either
> > > way the point of an issue tracker is to make sure that issues get
> > > ....
> > > tracked.... until they are resolved. :)
> >
> > And sometimes, that means assigning general responsiblity about that
> > issue to one specific person. Do we have that person?
>
> Depends on the issue. Are you asking about a particular one from this
> thread? (i18n/l10n issues should probably start by being assigned to
> Siebrand Mazeland if there's no specific candidate you know of
> offhand.)
No, I meant more "one specific person whose situational awareness scope
specifically includes the collective status of tickets, software or
operations" (probably one of each, depending on the size of the problem).
Cheers,
- jra
--
Jay R. Ashworth Baylink jra(a)baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates
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