The question here is about "editor retention".
Honestly we can say "thank you" or we can use a lot of emoticons but the
problem is always the same.
At the first error the "thank you" and the pink sweet world disappears.
There is always someone in the other side who is so gentle like the
elephants in the a store of crystal things.
The biggest problem in my opinion is to continue selecting administrators
considering only their technical point of view and never their community
management capacities.
Every time I meet someone who left the Wikimedia projects the problem is
the same: a conflict and frequently some block which seems to be "unclear"
and "incorrect".
Please introduce something that is able to associate the beautiful words to
the beautiful actions.
HELP
APPRECIATE
INVOLVE
Are really good points and applied not only to the new editors but to all
editors.
On Tue, Aug 26, 2014 at 12:58 PM, Anders Wennersten <
mail(a)anderswennersten.se> wrote:
I agree with Craig
The Thank function is not only good to give to new editors but also as a
measurement to what action is appreciated by new beginners
I frequently get thanks from new one after I have complemented,
wikiadjusted their articles (HELP is appreciated)
I never get a Thanks for putting up templates, neither on articles or an
editors discussions page
To my surprise, I do getTthanks though, when I am tougher and removes an
article and put the text on a subpage to the editor, followed by a message
often almost harsh ("fluffy text", "unecyclopedic", "no
sources", "unclear
what is meant" etc) (Any type of personal feedback relevant to the person
action IS appreciated)
My three key actions to new editors are
HELP, fix their articles directly, wikify, put on categories, infoboxes
find sources and images and do this within an hour of its creation and
without putting on templates
SHOW APPRECIATION when a number of good action is seen, put on a personal
message of appreciation on the editors talkpage praising his/her knowledge
and competence
INVOLVE after a time a month or two of repeated good actions, get the
person involved by asking issues in his/her expert ares, invite to a IRL
meting with other experts in his/her area of interest
So absolutely "The editor retention problem will not be solved with
technological gizmos and doodads, nor with top-down solutions imposed from
above. " it is with personal messages and contacts and appriecation of
competence
Anders
Craig Franklin skrev 2014-08-26 12:18:
I agree with this wholeheartedly. When I think back to when I was new on
Wikipedia, pretty early on I got an honest-to-god
personal message from
someone to thank me for correcting a typo (
https://en.wikipedia.org/w/index.php?title=User_talk:
Lankiveil&diff=5647166&oldid=5629943
).
It made me feel like this was a community of nice people that I wanted
to
collaborate on things with, and was probably instrumental in me sticking
around.
The editor retention problem will not be solved with technological gizmos
and doodads, nor with top-down solutions imposed from above. It will be
solved with positive human contact and creating a collaborative community
that people actually want to be a part of, rather than one that they put
up
with. Template welcomes and messages that have all the warmth of a form
letter enclosed in a utility bill won't make a lasting improvement in the
long run. The intention behind things like the "thank" button are great,
but they should be seen as at most an enabler, rather than as the actual
solution to our problems.
Cheers,
Craig
On 26 August 2014 10:09, David Goodman <dggenwp(a)gmail.com> wrote:
Perhaps the best way of doing this is the admittedly laborious method of
personally communicating with new editors who
seem promising and
encouraging them and offering to help them continue. The key word in this
is "personally". It cannot be effectively done with wikilove messages ,
and certainly not with anything that looks like a template. Template
welcomes are essentially in the same class as mail or web
"personalized"advertisements. What works is to show that you actually
read
and appreciated what they are doing, to the extent you wanted to write
something specific.
On Mon, Aug 25, 2014 at 2:19 PM, Ilario Valdelli <valdelli(a)gmail.com>
wrote:
Wikimedia ch is doing a big investment in supporting communities.
There are three community liaisons (a third hired recently) to support
the
three national languages which are also within
the biggest linguistic
communities.
Anyway there is not a unique solution to be adapted easily in user
retention and recruiting because the world is varioius as it is the
life.
Regards
Il 24/ago/2014 03:56 "James Salsman" <jsalsman(a)gmail.com> ha scritto:
Is there a list somewhere of all currently active Foundation
> initiatives for attracting and retaining active editors? I am only
> aware of the one project, "Task Recommendations," to try to encourage
> editors who have made a few edits to make more, described starting at
>
https://www.youtube.com/watch?v=2JbZ1uWoKEg&t=60m20s
>
> I am not worried about pageviews at all, given that the trend is as
> constant as it has ever been when mobile users are added in to the
> total. Sadly, the greater number of mobile users appears to be harming
> active editor numbers beyond their already dismal trend, so it would
> be nice to have an idea of exactly how much effort the Foundation is
> applying to its only strategic goal which it is not achieved, and has
> not ever achieved. I am amazed that so much more effort continues to
> be applied to the other goals, all of which have always been met
> through to the present. What does this state of affairs say about the
> Foundation leadership's ability to prioritize?
>
> Is there any evidence at all that anyone in the Foundation is
> interested in any kind of change which would make non-editors more
> inclined to edit, or empower editors with social factors which might
> provide more time, economic power, or other means to enable them to
> edit more?
>
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