On 11/14/05, Jtkiefer <jtkiefer(a)wordzen.net> wrote:
We definitely need some sort of ticketing system since
this is getting
ridiculous (164 unread messages and at least a couple hundred messages
in the moderation queue). If possible I'd suggest something that's
easier to use then the bugzilla system but unlike the OTRS system it
should be something that is open and that anyone can jump in and help
on. It should also be something that's easily ticket based and
searchable so that people can pull up old requests if they want.
This sounds to me like a good use of PHPbb. I am strongly against the
use of this for general Wikipedia talk, but it seems a useful idea for
this case. I'll host a test forum on my own server if this would be
appreciated. Does the Foundation have a problem with using this
software?
Sam