[WikiEN-l] Re: Help needed for helpdesk-l

[Wikiacc]

On 11/12/05, Timwi <timwi at gmx.net> wrote:

> Bugzilla is notoriously unusable for non-technical users.

You mean users who can't read instructions carefully [1]. If you look
for the right buttons everything is fairly easy (this is coming from a
moderately technical user).

[1] I know people like that--a link will be right in front of their
face and they'll ask, "Where's the link?"
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