[teampractices] How do teams track work not related to goals?

[Joel Aufrecht]

>
> When I said "tracking", I really meant "ensuring it doesn't get dropped".


Well, for VE that mostly happens because James simply knows everything.

Is it an "interrupt" if you knew at the start of the quarter that you would
> have to do it?
>
I think so.  If it doesn't satisfy a specific milestone launch, and has to
get done soon, then I think it fits in this special top bucket.  I think it
ends up being half critical bugs and half (since I joined) process
re-engineering.  But Interrupt may not be the best name for it.
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