[teampractices] How do teams track work not related to goals?

[Kevin Smith]

Within the foundation, each team identifies one or a handful of quarterly
goals, which become the focus of the team. However, there is always going
to be important work that doesn't fit into a goal. Either there were
already too many goals in place, or there is one main goal but 10 ongoing
projects, or maybe this other work is too small to justify being a goal,
but too important to let slip.

So the question I was asked was: How do other teams track these non-goal
important work items? Obviously the tasks themselves can be tracked in
phab, but do they get rolled up anywhere? How do teams ensure that they
continue to be worked on, despite not being one of the main goals?


Kevin Smith
Agile Coach, Wikimedia Foundation
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