Might it be useful to analyse the community before trying to get communication out of
them? Then efforts can be directed to be more representative of the various parts. OK, I
understand that to analyse them it needs some communication. But that is a specific and
directed communication. Work out what might be useful to know and ask everyone. Put a
survey link on talk page for logged in users, and a banner for IP users. We get this
anyway for fundraising. Before going full scale, test the survey on a small group, to find
out what is wrong with it, fix the worst problems, and be sure to allow comments and
feedback.
Cheers,
Peter
-----Original Message-----
From: Wikimedia-l [mailto:wikimedia-l-bounces@lists.wikimedia.org] On Behalf Of Lodewijk
Sent: Monday, 20 March 2017 11:04 AM
To: Wikimedia Mailing List
Subject: Re: [Wikimedia-l] Communicating plans and consultations
Hi Pine,
it's always easier of course to tell other people what they have to change, which is
why I'm asking the opposite question too :) What can we change, on our end, to make
communications easier for the WMF, for community members that want to reach out, for
chapters and other affiliates. All these are having a hard time to get useful input from
the community.
There seem very few generally accepted approaches to that:
- using some mailing list, or some kind of forum that serves a part of the community you
think would be most relevant (such as this mailing list, the wikitech mailing list etc).
- Going all out and doing a full scale consultation/RfC with banners and everything. Gives
you lots of comments.
- Doing a broad and translated approach through village pumps etc - gives you a broad
reach over languages, but within those languages still reaches a specific part of the
community.
Those methods are typically either very expensive, or not very effective.
And I'm only talking about getting input here, not even about 'informing'
everyone.
So what can we, as a community, change to facilitate better exchange of ideas, experiences
and provide input?
Best
Lodewijk
PS: I apologize to the people who read this kind of email for the n'th time, it's
not the first time I talk about this, I guess :)
2017-03-20 7:40 GMT+01:00 Pine W <wiki.pine(a)gmail.com>om>:
Attempting to summon Chris Schilling over here from
the other thread. (:
I think that some kind of analysis about optimal use of consultations
and surveys would be beneficial, and I'd welcome seeing something like
that in the next Annual Plan. Perhaps there might even be a
consultation or survey about consultations or surveys, which I know
sounds ironic but may be helpful in figuring out how much is too much
or too little, timing, locations, etc.
Information management is a big deal. We have watchlists, email,
social media channels, Echo, and lots of other tools, but even so --
or perhaps because -- there are so many channels, it's easy to drown.
I imagine that holds true for both staff and community members, and
I'd welcome some initiatives to improve the situation. Perhaps someone
will have some ideas that they can submit to IdeaLab.
Pine
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