2014-11-24 2:20 GMT+02:00 Jon Robson <jdlrobson@gmail.com>:
> * They struggled with the captcha when registering (surprise
> surprise). It's English words not Chinese words. I notice everyone has
> WiFi passwords here that are numbers. It would be interesting to
> explore captchas that involve numbers if that is at all possible.

A lot of sites have numbers for CAPTCHAs.

A lot of sites don't have CAPTCHAs at all :)

> * In the language overlay in 3 out of 3 cases where people have used
> it they all seemed to scroll down, no one realises they can search for
> the language at the top. That's a UX problem I guess we need to fix.

While you're at it, could you please keep this in mind, too? -
http://www.mediawiki.org/wiki/Interlanguage_links/September_2014

> * They didn't seem to recognise the hamburger as a menu icon

I would really love to read more research about it. We're really not alone with the hamburger: a lot of mobile sites use it, and the mobile style is becoming so ubiquitous that it's used on desktop sites, too. You mobile devs probably know this much better than I do ;)

And yet, when I talk to people about Wikipedia and show them the mobile site and the VE, which also has a hamburger icon (page options, categories), they are baffled by this icon's meaninglessness.

Maybe it works in some cultures and doesn't work in others? And maybe its ubiquity is based more on a designers' meme than on actual usefulness to people?

--

Amir