Demo/Codebase Questions/Comment:

Sorry to have not been more clear from the outset.  The fact is that we don't have a specific demo created for Wikipedia at this point.  Our Online Collaboration Platform demo video is available at https://www.officehours.co/#demo.  Also, if you want to register for the platform on our home page, you will be taken through a more detailed tour of the platform.  It is optimized for Chrome, but most functionality will now work on other major browser platforms.

All of our codebase is either 3rd party open source or written by our team.  We would release an open source version of the codebase if we were to launch a collaboration platform for Wikipedia.

"Expert" and Chat Room Questions/Comments:

I understand the challenges of identifying who is an "expert" - maybe it is better to think of "wikistructors" as volunteer guides or docents - self-appointed helpers.  Our process utilizes an Uber-like 5 start rating system so that there is an ongoing assessment of the quality/effectiveness of those who are providing "expert" help.  

Yes, it would be possible to jump from any Wikipedia posting directly to a chatroom.  Our chat rooms are set up for group participation - either live chat or audio.  We also offer one-on-one interaction opportunities in workspace rooms that have live chat/audio/video and a suite of collaboration tools.

I think that a realtime discussion on these topics would be helpful and possibly more efficient.  If there is interest, I can host a session on OfficeHours - I recognize that there will not be one time that works for all, but perhaps we can get a critical mass and post a recording of the session for others to review and comment on at their convenience.